Privacy Policy – AreyWow

Last updated: October 15, 2026

AreyWow ("we," "us," or "our") operates https://areywow.com/ and provides online shopping services, including product browsing, purchasing, order processing, and customer support. Our store is powered by Shopify, which provides the e-commerce platform that enables us to offer our products and services.

This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website, place an order, contact us, or otherwise interact with our services. By using our website, you acknowledge the practices described in this policy.


1. Personal Information We Collect

Personal information is information that identifies you or can reasonably be associated with you. Depending on how you interact with our website, we may collect the following categories of information:

a. Contact Information
Your name, billing address, shipping address, phone number, and email address.

b. Payment Information
Payment method details, transaction records, payment confirmations, and related billing information. Payment information processed through third-party payment providers is subject to their respective privacy and security practices.

c. Account Information
If you create an account, we may collect your account details, login information, preferences, and saved items, where these features are available.

d. Order and Shopping Information
Details about products you view, add to your cart, or purchase, as well as your order history, order status, and related customer service requests.

e. Communications
Information you provide when contacting us with questions, feedback, complaints, or requests concerning your orders or products.

f. Device and Technical Information
Information such as your IP address, browser type, device information, operating system, cookies, and similar tracking technologies.

g. Website Usage Information
Information about how you interact with our website, including pages visited, referral sources, browsing activity, and interactions with website features.


2. How We Collect Your Information

We may collect personal information through the following methods:

  • Directly from you: When you place an order, enter your delivery details, create an account, subscribe to communications, or contact our support team.
  • Automatically: Through cookies, server logs, analytics tools, and similar technologies when you browse our website.
  • Through Shopify: Through the services and technology used to operate our online store.
  • Through service providers: From payment processors, courier companies, and other service providers involved in fulfilling your order.
  • Through third-party services: Where applicable, from advertising, analytics, and marketing platforms that support our business operations.

3. How We Use Your Information

We use personal information for legitimate business purposes, including:

  • Order processing and delivery: To confirm orders, process payments where applicable, arrange Cash on Delivery (COD), ship products, and provide order updates.
  • Customer support: To respond to questions, manage complaints, and handle eligible return, exchange, or refund requests.
  • Account management: To maintain customer accounts and preferences where account functionality is available.
  • Website improvement: To understand customer interactions, improve website performance, and enhance the shopping experience.
  • Marketing and promotions: To send promotional communications or display relevant advertisements where permitted by applicable law and your preferences.
  • Security and fraud prevention: To detect suspicious transactions, protect our website, and help prevent fraud or unauthorized activity.
  • Legal compliance: To comply with applicable laws, respond to lawful requests, and establish or defend legal claims.

You may opt out of promotional emails by using the unsubscribe instructions included in those emails, where available. Transactional messages about your orders may still be sent when necessary.


4. How We Share Your Information

We may share personal information with third parties when necessary to operate our business and provide our services, including:

  • Shopify: To host and operate our online store and support e-commerce functionality.
  • Payment service providers: To process payments and verify transactions, where applicable.
  • Courier and delivery partners: To deliver orders and provide shipment tracking or delivery updates.
  • Analytics and marketing providers: To measure website performance and support advertising or marketing activities, where applicable.
  • Professional advisers and legal authorities: Where necessary to comply with legal obligations, protect our rights, or respond to lawful requests.

We do not sell personal information to third parties for money. However, certain advertising or analytics activities may involve sharing information with third-party platforms, subject to applicable law and your available privacy choices.


5. Shopify and Third-Party Services

Our online store is hosted on Shopify. Shopify and its service providers may process personal information to provide store functionality, facilitate transactions, maintain security, and support related services.

Third-party services integrated into our store may also collect or process information according to their own privacy policies. We encourage you to review the privacy policies of relevant service providers to understand how they handle your information.


6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Keep products in your shopping cart.
  • Remember your preferences and improve website functionality.
  • Understand website traffic and customer interactions.
  • Support security and fraud prevention.
  • Measure advertising performance and provide relevant promotions where applicable.

You can manage cookies through your browser settings. Disabling certain cookies may affect some website features, including shopping cart functionality. Where required by law, we will provide appropriate consent or preference options for non-essential tracking technologies.


7. Your Privacy Rights and Choices

Depending on applicable law and your location, you may have the right to:

  • Request access to the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of personal information, subject to legal and operational requirements.
  • Request a copy of certain personal information.
  • Withdraw consent where processing is based on consent.
  • Opt out of promotional communications and certain targeted advertising activities, where applicable.

To make a privacy-related request, contact us using the details provided in the Contact Us section. We may need to verify your identity before processing your request and may retain certain information where required by law or necessary for legitimate business purposes.


8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period depends on the type of information and the reason it was collected.


9. Data Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Please avoid sending sensitive payment details or other confidential information through unsecured communication channels.


10. Children's Privacy

Our website is intended for a general shopping audience and is not specifically directed at children. We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.


11. Third-Party Links

Our website may contain links to third-party websites, applications, or services. These third parties operate independently and may have their own privacy policies and practices. AreyWow is not responsible for the privacy, security, or content of third-party services that we do not control.


12. International Data Transfers

Your personal information may be processed or stored in countries other than Pakistan, including countries where Shopify or our service providers operate. Where applicable, we take reasonable steps to ensure that such processing is handled in accordance with relevant data protection requirements.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or legal requirements. Any updates will be published on this page with a revised "Last updated" date.


14. Contact Us

If you have questions about this Privacy Policy, wish to make a privacy-related request, or need further information about how your personal information is handled, please contact us through our website:

Business Name: AreyWow

Website: https://areywow.com/

We will review your inquiry and respond as reasonably practicable.